Frequently Asked Questions

Here are just some of the very commonly asked questions, FAQs, that we get asked in the clinic.

If the information you need is not here, please ask us!
What do I wear?

To make a diagnosis and treatment, it is usual to be asked you to remove clothing from the area being examined and treated. This may mean undressing down to underwear. We will explain how much clothing it is necessary to remove and then leave you to undress in private and provide you with a towel or blanket so that you can cover yourself. If you are uncomfortable undressing to your underwear it may be possible to examine and treat you while you are wearing shorts or a t-shirt. You should discuss this with your practitioner. Please let us know what you need.

Will I be asked to undress?

To make a diagnosis and treatment, it is usual to be asked to remove clothing from the area being examined and treated. This may mean undressing down to underwear. We will explain how much clothing it is necessary to remove and then leave you to undress in private and provide you with a towel or blanket so that you can cover yourself. If you are uncomfortable undressing to your underwear it may be possible to examine and treat you while you are wearing shorts or a t-shirt. You should discuss this with your practitioner.

Does treatment hurt?

Usually no but roughly half of all patients will experience some localised soreness in the area treated, which will usually go away within two days and can be relieved with over-the-counter painkillers. If your discomfort persists, please contact us for advice.

Treatment is usually very gentle, but manipulating, massaging or stretching an injured area may be uncomfortable or tender. We will explain what you are likely to feel and will stop if you tell us that the treatment is causing you too much pain. Please remember that the more feedback we get, the better the job we can do for you.

Can I bring a friend or partner?

Yes, we are very happy for you to be accompanied by another adult during all or part of your treatment if it makes you feel more comfortable. Under 18’s  should always be accompanied by a parent or guardian throughout treatment.

What happens On my first visit?

On your first visit we will spend some time taking a medical history, which will include questions about your general health and lifestyle as well as asking you about the symptoms or injuries that you are seeking help with. With your consent, we will then perform a physical examination which is likely to involve the touching the areas of your body that are experiencing pain and asking you to move around. If you have test results such as x-rays and scan reports, please bring these along.

It may be necessary to ask you to remove some clothing, so that they can see and touch the areas of the body causing concern. If you are uncomfortable undressing to your underwear, we suggest clothing, such as shorts and T-Shirt, or close fitting garments, that will enable us to work effectively without making you feel uncomfortable, so please do discuss this. You are welcome to bring someone with you into the examination room if this puts you at ease.

We will make a diagnosis and discuss a course of treatment with you. This may involve visiting them a few times for manual therapy, some exercises that you can do by yourself and some lifestyle changes. They will discuss the likely cost of this treatment and ask for your consent to begin treatment. If we believe that your condition would not be improved with the treatment, we will refer you to your GP or another suitably qualified professional. We may refer you for further tests or help from your GP if we feel it is necessary.